PVC fiber reinforced hose extrusion production line 6432627874677389632-blid-4074560130188990784

แบงค์ 10 ราคา 330,000 บาท VS ราคา 100 บาท | ธนบัตรหายาก

What to provide customers with after-sales service?

 Pre-sales services:

1.Inquiry and consulting support

2.Customized design program

3.Pre-sale training: In order to guarantee the customers fully to operate the machine, if the customer need, we can help customer training, includes

1)Correct operating mode

2)Correct maintenance way

3)Remove simple problem of our product

After-sales service:

Since the shipment date, our company freely assuring period of after-sale maintenance service is :

1)1year for mechanical part

2)6 month for electrical part

3) offer lifetime consultation on problems occurred

FAQ1

Q1: How long is the delivery time?
A1: It will take 20 days from the beginning to the end of the production
     It takes more than 30 business days to customize complex mechanical equipment.

Q2:What is terms of payment? MOQ?

A2:  T/T. 1 set.
Q3:How do you gurantee the machine stable operating?
A3:we do Pre-shipment test for every single piece of machine.
     we have seperate QC,delivery,sales and after-sales departments.
     also strict management process from pre-sales to after-sales.
Q4: How is your After-Sales Service?
A4:1 year warranty with 60+ oversea after-service engineers
     (oversea after-service team of high efficient,professional and enough experience
     for various Non-standard project) 
Q5:How can I install my machine when it arrives?
A5: For simple and semi auto machine,DingLong would send manual instruction and teaching video.
      For complex operation , we will send the engineers overseas to help client
      installing, operating and training.